FREQUENTLY ASKED QUESTIONS
Answers to help you prepare your packaging project.
Ordering & Customization
What is your minimum order quantity (MOQ)?
The starting quantity depends on the material, bag structure, size and printing method. Send your requirements and target quantity so we can confirm the options for your project.
What is the production cycle?
The schedule is confirmed after the specification, artwork and sample plan are agreed. Include your required delivery date and destination when requesting a quote.
What types of materials can I discuss?
Options vary by product and can include PE films, paper, non-woven fabrics and clear flexible materials. Please confirm the exact material, thickness and any documentation requirements with us before ordering.
Can I add my logo or custom artwork?
Include your logo, print colors, artwork file and preferred placement in your inquiry. The print process and proof are confirmed as part of the specification review.
How do I choose the right bag size?
Measure the packed product, including its thickness and any inserts. Allow room for the closure and handling. Send these measurements with your brief for a fit review.
How do you handle an after-sales issue?
Email the order details, photos and a description of the issue. We will review the information against the agreed order specification and discuss the next steps.
Let’s build your next packaging project.
Send your product, size, quantity and print requirements. Start with a clear packaging brief.